Frequently Asked
Questions

How do I do an ice facial? +

For maximum skincare benefits, follow these super-easy steps to LEARN HOW TO FACE DUNK.

Should I start with clean skin? +

It’s recommended that you start with makeup-free, cleansed skin. Wash your face with lukewarm water and your favorite cleanser before face dunking.

How many seconds do I dunk for? +

It’s recommended that you dunk for 10-15 seconds for the best results.

How many times do I dunk in one session? +

Repeat 2 or 3 times, depending on your tolerance to cold water.

How often should I do ice facials? +

Morning: Ideal for a refreshing start to your day.

Night: Apply at the end of your day to enhance your skincare routine.

How do I use the drops? +

If you’re using your own bowl or the Custom Face Dunk Bowl, simply add 2–3 dropperfuls of your favourite Face Dunk Glow Drops. Let the ice melt and the water take on a subtle tint from the drops. Then you’re ready to dunk.

I forgot to freeze ice! What now? +

Cold water chilled overnight in the fridge is the perfect alternative. Just fill the bowl with cold water up to the dotted line on the side.

Tariffs USA +

There is no additional Tariff charge as we will cover the new USA Tariff charge. Please allow some additional time to clear customs due to the backlog of parcels entering USA.