Frequently Asked Questions

Usage & Instructions

How do I Face Dunk®?

For maximum skincare benefits and glowing skin, follow these super-easy steps at: LEARN HOW TO FACE DUNK.

Should I start with clean skin?

Start with clean, makeup-free skin. Cleanse with lukewarm water before face dunking.

How many seconds do I dunk for?

Perform up to 3 dunks of 10–15 seconds, completed in under 60 seconds. Use the Face Dunk® Coach App placed under the bowl to ensure consistent dunk timing.

Will Face Dunk damage my skin?

No. Face Dunk is designed for a safe, and controlled temperature use. It delivers a quick, effective way to de-puff, refresh, and support a healthy-looking glow. Follow instructions provided.

How often should I do ice facials?

Use daily – morning or night!

Morning: Ideal for a refreshing start to your day, it helps reduce puffiness, under-eye bags, and redness, leaving your skin prepped, glowing, and ready for a perfect makeup.

Night: Apply at the end of your day to enhance your skincare routine to lock in your glow drops, allowing the active ingredients to deeply penetrate your skin while you sleep, for a rejuvenated complexion by morning.

How do I use the drops?

Fill bowl with water to the indicated levels and full tray of ice. Add 2 dropperfuls of your chosen Face Dunk® Glow Drops and allow the ice to melt and drops to infuse the water. Then dunk for glowing skin.

I forgot to freeze my ice!

No ice? Cold water chilled overnight works perfectly. Fill to the dotted line and you’re ready to Face Dunk.

What if my bowl spills water?

The Face Dunk® Bowl is designed to fit all face shapes comfortably. Gently place your face into the bowl to avoid spilling, adjusting your position if needed. If necessary, slightly reduce the water and ice level below the fill line for a better fit and spill prevention.

Safety & Effectiveness

What makes Face Dunk® so effective?

A full facial immersion designed to deliver even results across the entire face, including hard-to-reach areas around the eyes. Fast, efficient, and more effective than targeted ice spot treatments

Are ice facials safe?

Absolutely! FACE DUNK is expertly formulated to create the perfect ice-to-water ratio, ensuring a safe and effective ice facial. Follow our simple steps for a flawless, safe ice facial every time.

Should I place ice directly on my face?

No! Directly applying ice to the skin can cause cold burns or damage and should be avoided. Always follow the recommended ice-to-water ratio when using Face Dunk® to ensure a safe, effective, and comfortable experience for your skin.

Do I need to consult a doctor prior to use?

Face Dunk® is generally suitable for most skin types. If you have sensitive skin, broken capillaries, rosacea, a heart condition, or have had recent cosmetic or facial procedures, consult a healthcare professional before use. Discontinue immediately if irritation or increased redness occurs.

Results & Benefits

When will I see results?

Results are often noticeable from the first dunk, with skin feeling tighter, calmer, and smoother in appearance. Face Dunk® Drops enhance these effects by delivering hydration for a plump, dewy glow. For best results, use consistently for 2–3 weeks, as outcomes may vary by skin type.

What is Microbiome?

Think of your skin’s microbiome as a vibrant community of microorganisms, bacteria, fungi, and viruses, that naturally live on your skin’s surface. Just like a well-functioning city, these microorganisms work together to protect your skin, maintain balance, and keep it healthy by defending against harmful invaders and environmental stressors.

How does Face Dunk® support your microbiome?

Face Dunk® is formulated to support the skin’s microbiome, the natural ecosystem of beneficial microorganisms on the skin. By helping maintain this barrier, it supports protection against environmental stressors, pollution, and bacteria, promoting a balanced, healthy-looking complexion with improved hydration.

Product & App Info

Do I have to use Face Dunk® Coach app?

Face Dunk® Coach is recommended for the full experience. Download the app and place your smartphone under the bowl to access custom lighting, relaxing music, timed dunks, and helpful reminders. It guides you through each step for a more consistent, elevated ice facial routine.

Is Face Dunk vegan friendly?

Yes, Face Dunk® is vegan-friendly. It uses natural, plant-based ingredients in its formulation, ensuring that the products are safe, sustainable, and suitable for those following a vegan lifestyle. The ingredients are carefully chosen to align with eco-friendly and cruelty-free standards.

Is Face Dunk® good for the environment?

Yes, Face Dunk® is an eco-conscious choice for your skincare routine. The bowl is made from food-grade, BPA-free materials and uses up to 50% less water and ice compared to traditional methods. Our Face Dunk® Drops are vegan-friendly and formulated with carefully selected ingredients that support both skin health and environmental responsibility.