Frequently asked questions

For maximum skincare benefits, follow these super-easy steps to LEARN HOW TO FACE DUNK.

Yes! Start with makeup free, cleansed skin. Washing your face with lukewarm water and your favourite cleanser is recommended before face dunking.

It’s recommended that you dunk for 10 - 20 seconds. Use the FACE DUNK COACH app with its 10 second chime that alerts you so that you can easily keep track.

Repeat 2 or 3 times depending on your tolerance to cold water.

FACE DUNK can be used daily or anytime you want fresh glowing skin — morning or night.

Place 2 dropperfuls of your preferred FACE DUNK Drops into your empty FACE DUNK Bowl. Add water and ice as per the instructions which allows the drops to activate the water and provide maximum absorption for your skin. Once the water has changed colour and the ice melted, you’re ready to start dunking.

We have you covered! Cold water chilled from the fridge overnight is a perfect alternative for a busy lifestyle. Simply fill the cold water to the dotted line on the side of the bowl and happy Face Dunking.

It’s a full facial immersion that provides incredible results evenly to your whole face and those hard-to-reach areas around your eyes. It’s not a slow, time-consuming ice spot-treatment — it’s super-fast and effective for your entire face.

Absolutely! FACE DUNK is formulated and tested by experts, creating the perfect ice-to-water ratio that leaves you with a boosting glow after every dunk. Ditch the messy salad bowl method and follow our super-easy steps to LEARN HOW TO FACE DUNK for the perfect ice facial every time.

We have designed the bowl to accommodate all face shapes for that comfortable dunk. Place your face gently in the bowl to avoid spilling. If your nose hits the bottom of the bowl, slightly raise for the perfect dunk position. These adjustments are normally enough, but if you need a little extra help, try filling the water and or ice just below the recommended fill lines to avoid spillages.

No! Directly applying ice to the skin can cause cold burns or damage and is not recommended. Always follow the recommended ice-to-water ratio when using FACE DUNK to ensure safe and effective use.

You’ll notice the effects immediately, as your skin becomes tighter, redness is reduced and your skin feels smoother. Adding FACE DUNK Drops enhances this further, providing deep hydration and a glowing complexion that improves with continues use.

FACE DUNK COACH is recommended as it provides the ultimate ice facial experience! Just place your smartphone under the bowl to access custom lighting, relaxing music, dunk timers, and reminders. It’s like having your own personal ice facial coach—everything you need included!

Yes

Think of your skin’s microbiome as a bustling city of microorganisms, including bacteria, fungi, and viruses that all live on your skin’s surface.

FACE DUNK’s skincare range is scientifically formulated to nourish that bustling city of microorganisms, protecting you against environmental nasties, and ensuring your skin stays healthy, hydrated, and properly balanced.

Yes, FACE DUNK is great for the environment whether it’s an add into your skincare routine or a substitute for the skincare that you use. The ingredients we use are natural and safe to use. Our products contain native ingredients that are vegan friendly.

FACE DUNK is generally safe, but it’s a good idea to consult your doctor or dermatologist if you have sensitive skin, broken capillaries, or rosacea. Discontinue use if you experience any signs of irritation, like increased redness. Additionally, if you have a heart condition or have recently undergone cosmetic surgery or other facial procedures, please seek professional advice before proceeding.